• Systems Management
This includes Operating Systems (Windows, Linux, OS/400), Storage and Web Servers. The activities that are being delivered for these include and are not limited to monitoring, batch scheduling, inventory management, software distribution, system administration, backup and recovery, system performance and capacity planning.

• Database Management
This includes databases like Oracle and SQL server. The activities that are being delivered for these include and are not limited to resource monitoring, database design, database creation and build, database schema management, performance management, space management, S/W upgrades and installation

• Infrastructure Applications